Oracle Solution for Error ora-25243

ORA-25243: CONSUMER_NAME cannot be specified when dequeuing from exception queue string.string

What triggered the Error:

attempt was made to dequeue from an exception queue by specifying the CONSUMER_NAME in the dequeue options. CONSUMER_NAME can only be specified when dequeuing from a normal queue created for multiple consumers.

What should we do to fix it:

ecify only the message id in the dequeue options to dequeue a message from an exception queue.