Oracle Solution for Error ora-19550

Solution for Oracle Error ORA-19550

ORA-19550: cannot use backup/restore functions while using dispatcher

What triggered the Error:

tempted to use backup/restore functions while connected to the dispatcher in a shared server. This is not allowed because the device that is used for backup and restore must remain allocated to a single process.

What should we do to fix it:

nnect directly to the instance then re-execute the backup or restore function.